Connect streamlines Mac setup, authentication and identity management

Jamf Connect provides single sign-on access into the Mac, Password synchronisation between IdP and Mac and is less than the cost of a support call for a password change, which this product solves.

Cloud identity providers supported:

Microsoft Azure AD
Okta
Google Cloud
IBM Security Verify
OneLogin
PingFederate

Minimum licences amount = 25

Jamf Connect service

Highly recommended with Jamf Pro environments.
4 hours remote for macOS (Standard environment), available for Jamf Cloud licences only.

Find out more about Jamf Connect

Single sign on and authentication for beginners

Need the basics? This whitepaper provides you an overview, details the role of cloud identity providers and workflows as well as some security best practices and how to implement them.

Single Sign-On and authentication for beginners

Want to try it? It’s Free!

Request trial

Jamf Pro, an enterprise mobility management tool

Designed to automate device management for Mac, iPad, iPhone and Apple TV. Built for IT administrators and a powerful platform for partner Service based business models. Simple, secure and cost effective.

Enterprise grade.
Customised Zero Touch deployment - means customising, managing and securing a device from the beginning, straight out of the box- great for Partners wanting to provide DaaS offerings.
Device and App Mgt. e.g. email, WiFi config’s.
Customised Inventory Managment. e.g. s/w versions, warranty info.
Sets up Self Service- of approved Apps.
Jamf Pro integrates with over 300 providers with specific solutions.

Minimum licences amount = 25

Jamf Pro jump start services

Strongly recommended for Jamf Pro.
4hrs for iOS and 8hrs for macOS remote, available for Jamf cloud licences only.

Find out more about Jamf Pro

Apple device management for beginners

Need the basics? An e-book that introduces how MDM works and how Jamf extends native Apple services and programs.

Apple device management for beginners

Apple M1 Chip – A whole new possible

Learn more about how Apple’s M1 chip will drive industry transformation in the Enterprise.

Want to try it? It’s Free!

What solution is right for you or your customer? Jamf Now vs Jamf Pro

Both Jamf mobile device management solutions are powerful. This short three minute video helps you clarify your needs.

Comparing Jamf Now and Jamf Pro for Mobile Device Management

Want to look at a demo?

Standalone Mobility Management Solution

Jamf Now is a cloud-based MDM solution for the iPad, iPhone and Mac devices in the workplace. Whether you need a macOS, iOS or iPadOS manager, device management is fast, accessible and affordable, so you can support your users without requiring dedicated IT.

Great for SMB Customers and Partners that are not Technical
No training required
Out of the box. Easy to use
Has Blueprints to help set up quickly
You can do iCloud Activation lock bypass which is the most common IT help desk ticket

Minimum licences amount = None. You get First Three devices FREE.

Find out more about Jamf Now

Curious about Jamf Now? Create your free account to try it.

Two plans to choose From - Jamf Now Standard or Jamf Now Plus plan

Pick the one that's right for you

Jamf Protect puts the spotlight on Apple security

Jamf Protect has been developed exclusively for macOS. It builds on Jamf Pro as a base solution and is up and running out of the box. Jamf Protect provides a complete solution to maintain endpoint compliance, monitor for, respond to, and remediate security incidents on macOS with minimal impact to the device and end-user experience.

Jamf provides Same Day support for Apples latest OS.
Prevent known malware and quarantine for later analysis.
Integration with Jamf Pro provides advanced prevention through policy-based workflows that can run automatically in the background.
Provides granular insights on the Mac fleet – Device health, threat hunting and compliance.
Detect, even if offline or remote and remediate back to a trusted state.
Integration available with 3rd party offerings e.g. real time notifications, alerts to your SIEM.
Jamf Protect monitors CIS compliance plus analytics built off the Mitre ATT&CK framework.

Minimum licences amount = 25

Jamf Protect service

For policy based and remediation workflows to be set up through Jamf Pro, we highly recommend service work added to the quote.
Services are based on a Scope of Works, min. 4 hours remote.

Find out more about Jamf Protect

Curious about Jamf Protect?

What is the internet security benchmark for macOS?

This whitepaper shows you how to implement the Centre of Internet Security (CIS) recommendations.

macOS Security Checklist

Apple Security for Beginners

Need the basics? A comprehensive e-book that provides a guide on Apple security for Mac, iPad, iPhone and Apple TV.

Apple device security for beginners

Threat Defense protects against all endpoint threat vectors through a highly effective mobile application (iOS, iPadOS, Android) and prevents in-network threats in real-time through Jamf's Secure Access Layer. Accommodates all device types and ownership models while safeguarding user privacy. Comprehensive, multi-level security solution.

Protect corporate applications: Permit or deny access to corporate apps based on a user’s identity and a device’s security state. Works on any device: Managed, unmanaged, BYOD.
Stop malware: Threat Defence blocks malware downloads before the code is installed: MI:RIAM’s risk assessment of apps enables Threat Defence to block malware downloads and prevent infections.
Block phishing: MI:RIAM’s analysis of all network requests enables zero-day phishing prevention, meaning phishing attacks are blocked, regardless of whether they arrive via email, SMS, or an app.
Defend against Man-in-the-Middle attacks: Threat Defence stops hackers from intercepting mobile connections on un-secured Wi-Fi.

Minimum licences amount = 25

Jamf Threat Defence Services

All support and standard onboarding services are inclusive in the licence cost. Please go to our Jamf Services page

Find out more about Jamf Threat Defence

Jamf Threat Defense

What are the threats and security trends impacting real organisations in today's remote working environment

Cloud Security Report 2021

Phishing Trends Report 2021

Jamf Threat Defence - Customer PDF

Want to look at a demo of Jamf Threat Defence?

Request trial

Data Policy provides deep insights into mobile data usage as well as policy controls to limit excessive data usage (iOS, iPadOS, Android).

Analyse Data Usage: Gain insight with detailed reporting of the sites and apps that are routinely used by your mobile workforce.
Ensure Productivity: Limit access to non-business applications as appropriate for your technology use case.
Maintain Compliance: Apply IT, HR, and regulatory policies on use both inside and outside the corporate campus.
Control Costs: Use end user alerts, data caps, and real-time blocks to prevent data overages and ensure future bills are predictable.
Prioritize Business Use: Data Policy helps you understand the split between business and personal use so you can make informed decisions on how to best support your mobile workforce.

Minimum licences amount = 25

Jamf Data Policy Services

All support and standard onboarding services are inclusive in the licence cost. Please go to our Jamf Services page

Find out more about Jamf Data Policy

Jamf Data Policy

Talk to your customers about cost control and risk through extended web filtering of remote users. The Mobile Threat Landscape report provides a better understanding of what challenges customers face.

Jamf Data Policy - Customer PDF

Request trial

Private Access is remote access - reimagined beyond VPN. Secure remote access – cloud-hosted, simple, and fast Zero Trust Network Access to your SaaS or internal applications. Protect modern OS (iOS, iPadOS, macOS, Windows 10, Android) against discoverability and reachability of data and apps.

Strong Security: Private Access integrates with the client’s Identity Provider to segment traffic and limit access based on user, device and network risks.
Enhanced Manageability: Easy to deploy, easy to integrate with IDP, cloud-hosted (no hardware), no certificates or IP addresses to manage.
Emphasis on Usability: Lightning-fast connectivity through a dynamic split-tunnel; enabling fast connections, battery-friendly, seamless network transitions, and ease of use.
Preserves user Privacy: Split-tunnel connections so personal apps connect directly, while business apps use Private Access.

Minimum licences amount = 25

Jamf Private Access

All support and standard onboarding services are inclusive in the licence cost. Please go to our Jamf Services page

Find out more about Jamf Private Access

Jamf Private Access

Zero Trust Network Access for Beginners e-book

Jamf Private Access - Customer PDF

Request trial

Synnex Australia Pty Ltd

ACN 052 285 882

PRIVACY STATEMENT

Your rights in relation to privacy

Synnex Australia Pty Ltd ACN 052 285 882 (Synnex) understands the importance of protecting the privacy of an individual’s personal information and is committed to protecting your privacy.

This statement sets out how Synnex aims to protect the privacy of your personal information, your rights in relation to your personal information managed by Synnex and the way Synnex collects, holds, uses and discloses your personal information. This policy statement may be updated from time to time.

In handling your personal information, Synnex will comply with the Privacy Act 1988 (Cth) (Privacy Act) and with the 13 Australian Privacy Principles in the Privacy Act. To the extent Synnex handles your credit related personal information, Synnex will also comply with the Credit Reporting Code as registered with the Australian Information Commissioner.
What kinds of personal information does Synnex collect?
Personal information is information or an opinion about an identified, or reasonably identifiable, individual. During the provision of its services, Synnex may collect your personal information.

Generally, the kinds of personal information Synnex collects are:
- contact and identification information such as your name and previous names, address and previous addresses, telephone number, email address, facsimile number, date of birth, gender
- employment information such as your current and previous places of employment;
- banking details and/or credit card details where necessary to facilitate direct debit payments;
- information about your computer hardware and software, including IP addresses, domain names, access times and accessed website addresses to the extent this information constitutes personal6 information;
- credit information, where relevant to Synnex’s assessment of an application to become a Synnex authorised reseller, including where you have applied to guarantee any payments under such a dealer account, being credit-related personal information lawfully created and accessible within the Australian credit reporting system including:
- identification information;
- consumer credit liability information which includes information about credit providers and credit accounts, including the dates on which the accounts are opened and closed, their terms and conditions (or changes to the terms and conditions) and the maximum limit of credit available under an account;
- information about your repayment history, including whether you have made payments when due, and if not, when overdue payments have been made;
- whether you have defaulted on a payment (ie. a payment that is at least 60 days overdue and over $150 in value);
- whether you have paid any amount previously reported as being in default;
- information about any debt collection activities which is carried on by any mercantile agents.
- information about other credit providers having sought credit-related information about you from a credit reporting body;
- information about the types of consumer or commercial credit, and the amounts of credit, you have sought in an application;
- information about court proceedings that relate to credit provided to you or for which you have applied;
- information regarding your land title holdings and valuations of such land;
- personal insolvency information about you;
- publicly available information relating to your credit worthiness;
- information about a credit provider’s opinion that you have committed a serious credit infringement in relation to consumer credit provided by that credit provider to you;
- any other information lawfully obtainable within the Australian credit reporting system;
- credit eligibility information which is credit related information about you that Synnex obtains from the following credit reporting bodies (collectively, the CRBs):
- Veda Advantage Information Services and Solutions Limited (Veda Advantage);
- Dun & Bradstreet (Australia) Pty Ltd (Dun & Bradstreet); and
- National Credit Insurance (Brokers) Pty Ltd (NCI), (the details of which are set out in paragraph 5);
- any additional information Synnex derives from credit eligibility information based on its own analysis including through an internal scoring process to assess credit worthiness. Synnex generally receives from the CRBs credit related personal information including, but not limited to, information relating to credit worthiness, credit standing, credit history or credit capacity and the information set out above; and
- sensitive information including criminal record information where you are applying for a position with Synnex and where relevant to Synnex’s assessment of whether you are able to perform the inherent requirements of the particular role. In some circumstances Synnex may also hold other personal information provided by you.
How does Synnex collect personal information?
Generally, Synnex collects your personal information directly from you, through the completion of a manual or online form, including a dealer application form, other interaction or exchange in person or by way of telephone, facsimile, email, post or through the use of the Synnex website. There are also occasions when Synnex collects your personal information, including credit related personal information, from other sources such as from:
- your employer, where necessary for Synnex to provide its products and/or services to your employer through you;
- the CRBs (or any other credit reporting body);
- the completion of an application form by another person or entity that lists you as a director, guarantor or trade reference, or an accountant or banker of that person or entity;
- another credit provider or banker;
- an information services provider;
- a publicly maintained record or other publicly available sources of information including social media and similar websites;
- Synnex’s own records about you, from which Synnex may internally generate its own scores, assessments or deductions, particularly in relation to your credit worthiness; and
- if for recruitment purposes, an external recruitment or background screening services provider.
- Synnex vendor partners reports or events
Generally, Synnex will only collect your personal information from sources other than you if it is unreasonable or impracticable to collect your personal information from you.
Why does Synnex need your personal information?
Synnex collects, holds, uses and discloses your personal information, including credit related personal information, where it is reasonably necessary for the purposes of:
- identification;
- distributing computer and telecom products throughout Australia, including to you or your employer and operating the Synnex website;
- providing general statistics regarding use of the Synnex website in order to deliver customised content and advertising to customers whose behaviour indicates an interest in a particular subject area, where they have consented to receive such advertising;
- processing an application made by you or your employer, for example, for credit, including a reseller account and if successful, administering that account;
- to notify credit providers of your credit history, including relating to defaults;
- to access information related to your credit worthiness and to evaluate and monitor your credit worthiness, including through internal credit scoring;
- servicing your customer account, responding to queries by you or your employer and maintaining a relationship with you;
- conducting market research and/or customer satisfaction research;
- facilitating and processing payments relating to you;
- facilitating appropriate insurance cover and assessing, processing and investigating insurance risks and/or claims relating to you;
- accounting, billing, record keeping, systems development testing, staff training and/or other internal administrative purposes;
- identification, prevention and investigation of, and/or co-operation with relevant law enforcement bodies in relation to, any criminal or fraudulent activity relating to you;
- developing, establishing and administering business partnerships and other arrangements with other entities in relation to the promotion, administration and use of Synnex’s products and services;
- identifying and informing you of products and services that may be of interest to you from Synnex or selected third parties;
- identifying and informing you of events and training that may be of interest to you from Synnex or selected third parties;
- assessing your application for employment with Synnex or otherwise for the purposes of engaging you as a contractor or consultant;
- debt collection; and
- any other legal or regulatory requirements.
Synnex may also use your personal information for purposes related to the above and for which you would reasonably expect Synnex to do so in the circumstances, or where you have consented or the use is otherwise in accordance with law. Where personal information is used or disclosed, Synnex takes steps reasonable in the circumstances to ensure it is relevant to the purpose for which it is to be used or disclosed. You are under no obligation to provide your personal information to Synnex. However, without certain information from you, Synnex may not be able to provide its products and/or services to you or your employer.

Synnex encourages you to review the privacy statements of web sites you choose to link to from the Synnex web site so that you can understand how those web sites collect, use, disclose and otherwise handle your information. Synnex is not responsible for the privacy statements or other content on web sites outside of the Synnex web site.
To whom does Synnex disclose your personal information?
Synnex discloses your personal information for the purposes for which Synnex collects it. That is, generally, Synnex will only disclose your personal information for a purpose, or purposes, set out at paragraph 4. This may include disclosing your personal information to:
- third parties engaged to perform administrative or other services, including delivery companies and mailing houses;
- entities who perform statistical analysis on behalf of Synnex;
- vendors or entities who perform sales out report and sales analysis;
- people or entities considering acquiring an interest in Synnex’s enterprise or assets;
- Synnex’s professional advisors, contractors, consultants and related bodies corporate;
- insurance providers, insurance brokers and insurance underwriters;
- mercantile agents;
- debt collection providers;
- guarantors or prospective guarantors;
- credit providers;
- the CRBs; and
- regulatory bodies.
In particular, Synnex may disclose to the CRBs and other credit reporting bodies information about you failing to meet your payment obligations or if you commit a serious credit infringement. Such credit reporting bodies may include any information provided by Synnex in reports provided to other credit providers for the purpose of such credit providers assessing your credit worthiness. Such disclosures are always on a confidential basis or otherwise in accordance with law. Synnex may also disclose your personal information with your consent or if disclosure is required or authorised by law.
http://www.veda.com.au/
http://dnb.com.au/Header/About_Us/Legal/Privacy_policy/index.aspx
https://www.nci.com.au/privacy.asp.
Overseas disclosure

Synnex discloses your personal information for the purposes for which Synnex collects it. That is, generally, Synnex will only disclose your personal information for a purpose, or purposes, set out at paragraph 4. This may include disclosing your personal information to:

Overseas recipients may have different privacy and data protection standards. However, before disclosing any personal information to an overseas recipient, Synnex takes steps reasonable in the circumstances to ensure the overseas recipient complies with the Australian Privacy Principles or is bound by a substantially similar privacy scheme unless you consent to the overseas disclosure or it is otherwise required or permitted by law. If you have any queries or objections to such disclosures, please contact Synnex’s Privacy Compliance Officer on the details set out in paragraph 11.
Direct marketing

Synnex may use and disclose your personal information in order to inform you of products, services, promotions and events that may be of interest to you. In the event you do not wish to receive such communications, you can opt-out by contacting Synnex via the contact details set out in paragraph 11 or through any opt-out mechanism contained in a marketing communication to you.

Synnex will not use or disclose credit-related personal information for direct marketing purposes except to the extent permitted under the Privacy Act, for the purpose of the CRBs assessing your eligibility to receive direct marketing communications sent on behalf of Synnex. You may make a request directly to the CRBs not to use your credit-related personal information for these credit related purposes.
Security of your personal information

Synnex takes steps reasonable in the circumstances to ensure that the personal information, including credit related personal information, it holds is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. Synnex holds personal information in both hard copy and electronic forms in secure databases on secure premises (including through locks, firewalls, encryptions, such as the Secure Socket Layer protocol, log-ins and passwords, and other physical and network security measures as appropriate), accessible only by authorised staff. Credit eligibility information, such as information Synnex receives from the CRBs for the purpose of assessing credit applications, is stored through equally secure methods. Staff are bound by security policies and confidentiality agreements, which are regularly revised and re-issued.

Synnex will destroy or de-identify personal information (whether through shredding hardcopy documents or permanently deleting from its systems or de-identifying electronically-held information) in circumstances where it is no longer required, unless Synnex is otherwise required or authorised by law to retain the information.

If you believe on reasonable grounds that you have been, or are likely to be, a victim of fraud, you may request the CRBs not to use or disclose credit related personal information they hold about you by contacting the CRBs on the details set out in paragraph 5.
Use of cookies

The Synnex website uses session ‘cookies’ which are text files placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Cookies used by Synnex do not contain any of your personal information but enable us to recognise the number of times you access the Synnex website through your computer so that Synnex can tailor the information made available to you with the view to making your visit to the website easier, faster and more productive.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Synnex services or web sites you visit.
Can you access and correct the personal information that Synnex holds about you?
Synnex takes steps reasonable in the circumstances to ensure personal information, including your credit related personal information, it holds is accurate, up-to-date, complete, relevant and not misleading. Under the Privacy Act, you have a right to access and seek correction of your personal information that is collected and held by Synnex. If at any time you would like to access or correct the personal information that Synnex holds about you, or you would like more information on Synnex's approach to privacy, please contact Synnex via the contact details set out in paragraph 11 below. Synnex will grant access to your personal information to the extent required or authorised by the Privacy Act or other laws and take steps reasonable in the circumstances to correct your personal information where necessary and appropriate. Where necessary to resolve a request for correction of your credit related personal information, Synnex may also consult with other relevant entities, including but not limited to the CRBs. Synnex’s use or disclosure of your credit related personal information to other entities for correction purposes is permitted by the Privacy Act.

To obtain access to your personal information:
- you will have to provide proof of identity to ensure that personal information is provided only to the correct individuals and that the privacy of others is protected;
- Synnex requests that you be reasonably specific about the information you require; and
- Synnex may charge you a reasonable administration fee, which reflects the cost to Synnex, for providing access in accordance with your request.
Synnex will endeavour to respond to your request to access or correct your personal information within 30 days from your request. If Synnex refuses your request to access or correct your personal information, Synnex will provide you with written reasons for the refusal and details of complaint mechanisms. Synnex will nevertheless take steps reasonable in the circumstance to provide you with access in a manner that meets your needs and the needs of Synnex.

If you are dissatisfied with Synnex’s refusal to grant access to, or correct, your credit related personal information, you may make a complaint to the Office of the Australian Information Commissioner.
How to Contact us

For further information or enquiries regarding your personal information, or if you would like to opt-out of receiving any promotional communications, please contact Synnex's Privacy Compliance Officer at:

Synnex Australia Pty Ltd

Privacyofficer@au.synnex-grp.com

Tel: 03 8540 8888 Fax: 03 8540 8800

webmaster@synnex.com.au
Privacy complaints
Please direct all privacy complaints to Synnex’s Privacy Compliance Officer. At all times, privacy complaints:
- will be treated seriously;
- will be dealt with promptly;
- will be dealt with in a confidential manner; and
- will not affect your existing obligations or affect the commercial arrangements between you and Synnex.
Specifically, if your complaint relates to credit related personal information and/or Synnex’s failure to comply with its obligations regarding credit related personal information under the Privacy Act and/or the Credit Reporting Code:
- Synnex will acknowledge your complaint within 7 days of receipt and endeavour to resolve it within 30 days, unless Synnex informs you otherwise and seeks your agreement in writing;
- Synnex may consult with relevant third parties, such as the CRBs or other credit providers, in order to sufficiently and expeditiously resolve the complaint; and
- if your complaint relates to Synnex’s refusal to provide access to, or correct, your credit related personal information, you may complain directly to the Office of the Australian Information Commissioner.
Synnex’s Privacy Compliance Officer will commence an investigation into any complaint made by you to Synnex. You will be informed of the outcome of your complaint following completion of the investigation. In the event that you are dissatisfied with the outcome of your complaint or seek an extension to the time in which Synnex will resolve it, you may refer the complaint to the Office of the Australian Information Commissioner.

Jamf Solutions and Resources

Apple Enterprise Management - everything required to connect your Apple users to resources, protect your Apple devices and manage your Apple ecosystem

How Apple Enterprise Management goes beyond MDM:

Building the ROI Business case

Connect streamlines Mac setup, authentication and identity management

Jamf Connect service

Single sign on and authentication for beginners

Jamf Pro, an enterprise mobility management tool

Jamf Pro jump start services

Apple device management for beginners

Apple M1 Chip – A whole new possible

What solution is right for you or your customer? Jamf Now vs Jamf Pro

Standalone Mobility Management Solution

Two plans to choose From - Jamf Now Standard or Jamf Now Plus plan

Jamf Protect puts the spotlight on Apple security

Jamf Protect service

What is the internet security benchmark for macOS?

Apple Security for Beginners

Jamf Threat Defence Services

Jamf Threat Defense

Jamf Data Policy Services

Jamf Data Policy

Jamf Private Access

Jamf Private Access

Need help with putting together a solution and pricing?

Jamf Resources

Logos

Brand style guide

Jamf partner code of conduct

Our value

Sign up

About us

Jamf Solutions and Resources

Apple Enterprise Management - everything required to connect your Apple users to resources, protect your Apple devices and manage your Apple ecosystem

How Apple Enterprise Management goes beyond MDM:

Building the ROI Business case

Connect streamlines Mac setup, authentication and identity management

Jamf Connect service

Single sign on and authentication for beginners

Jamf Pro, an enterprise mobility management tool

Jamf Pro jump start services

Apple device management for beginners

Apple M1 Chip – A whole new possible

What solution is right for you or your customer? Jamf Now vs Jamf Pro

Standalone Mobility Management Solution

Two plans to choose From - Jamf Now Standard or Jamf Now Plus plan

Jamf Protect puts the spotlight on Apple security

Jamf Protect service

What is the internet security benchmark for macOS?

Apple Security for Beginners

Jamf Threat Defence Services

Jamf Threat Defense

Jamf Data Policy Services

Jamf Data Policy

Jamf Private Access

Jamf Private Access

Need help with putting together a solution and pricing?

Jamf Resources

Logos

Brand style guide

Jamf partner code of conduct

Your rights in relation to privacy

What kinds of personal information does Synnex collect?

How does Synnex collect personal information?

Why does Synnex need your personal information?

To whom does Synnex disclose your personal information?

Overseas disclosure

Direct marketing

Security of your personal information

Use of cookies

Can you access and correct the personal information that Synnex holds about you?

How to Contact us

Privacy complaints